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Terms & Conditions

General Statement

This Web Hosting Agreement ("Agreement") sets forth the terms and conditions governing customer use of IBEE Hosting ("IBEE") for web hosting services. When you agree to these terms and conditions, you (the “client” and/or “customer”) agree to comply with all applicable laws, rules and regulations of India and you certify that you are at least 18 years of age.

PLEASE READ THIS AGREEMENT CAREFULLY.

WHEN YOU APPLY BY ANY LEGITIMATE WAY FOR THE SERVICES OF IBEE, THIS CREATES A CONTRACT BETWEEN YOU (THE CUSTOMER) AND US (IBEE), CONSISTING OF THE ORDER, THE APPLICABLE SERVICE DESCRIPTION AND THIS AGREEMENT. YOU ARE AGREEING TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT AND ALL TERMS AND CONDITIONS INCORPORATED BY REFERENCE IN THIS AGREEMENT, INCLUDING ANY TERMS OF SERVICE (TOS) AND ANY ADDITIONAL AGREEMENT S YOU SIGN WITH IBEE. YOUR USE OF THE SERVICES CONSTITUTES ACCEPTANCE OF THIS AGREEMENT.

When you order any service from IBEE and you are an IBEE Account Holder, this means that you have already read and agreed to be bound by all terms and conditions of this Agreement and any policies that have been published by IBEE, in addition to any policies published by IBEE in the future.

IBEE reserves the right to deny service to anyone. IBEE may modify the terms and conditions of this Agreement or the prices of its services, as well as discontinue or change the services offered.

You will be bound by the modified Agreement, prices and/or policies of IBEE if you continue to use the services of IBEE. Customers who have paid in advance for services will not be affected by any price changes until their term is up.

1. Scope of Services and Customer Obligations

1.1. This Agreement defines the terms and conditions of IBEE's services as offered by IBEE and used by you, including the provision of web hosting services on IBEE's dedicated servers and connectivity to the Internet ("Services").
IBEE will provide Services for the amount of server storage space selected, in exchange for payment of fees and full compliance with the terms and conditions of this Agreement. In performing Services, IBEE maintains control and ownership of any and all Internet protocol ("IP") numbers and addresses that are assigned to you and reserves the right to change or remove any and all IP numbers and addresses at its sole discretion.

1.2. You are responsible for producing, electronically uploading and maintaining HTML files, execution scripts, applets, and applications ("Upload Materials") to your website, and you hereby warrant that all Upload Materials shall be owned or properly licensed by you and shall not adversely impact the Services or violate any rights of any third parties. You are responsible for ensuring that all Upload Materials function properly and as intended. You are responsible for the results of all activity originating from your website, unless proven to be a victim of outside hacking or address forgery.
You assume responsibility for all material on your website that a third party puts onto IBEE servers (for example, material uploaded to facilitate the use of Free For All links pages). Use of IBEE Services requires a specific level of knowledge of the use of Internet languages, protocols, and software. This Internet knowledge can vary depending on your anticipated use and the desired content of your website. Such knowledge includes, but is not limited to, the following:

  1. Web publishing requires knowledge of HTML, properly locating and linking documents, FTPing web contents, graphics, text, sound, image mapping, etc.;
  2. FrontPage web publishing requires knowledge of the FrontPage tools as well as Telnet and FTP understanding and capability;
  3. CGI-scripts require knowledge of the UNIX environment, tar &gunzip commands, Perl, CShell scripts, .htac- cess, .htpasswd, permissions, etc.;
  4. Mail requires knowledge of the use of mail clients to receive and send mail, etc.

By agreeing to this agreement you confirm that you have the necessary knowledge to create, modify and maintain your website. IBEE assumes no responsibility for providing you with such knowledge.
If you wish IBEE to analyze any of your code/les/data, then IBEE may charge you at the current development/consulting rate. IBEE, as a courtesy, may review code/les/data at no charge to IBEE Tier 1 customers.

1.3. In connection with the Services offered, IBEE may provide certain tools and software for your use, including, but not limited to, specific specialty scripting software and/or specific programming language software for server management.

1.4. During the period IBEE provides Services to you, you hereby grant to IBEE a nonexclusive, royalty-free, worldwide right and license to digitally display and host your website and its content, and to use the website's trademarks, service marks, trade names, logos and other commercial or product/service designations in connection with the website and such Services.

1.5. For server restoration purposes only, IBEE makes backups of websites nightly; however, IBEE makes no guarantees of any kind, either expressed or implied, as to the integrity of these backups. You are responsible for maintaining local copies of your website and/or data. If loss of data occurs due to an error of IBEE, IBEE will attempt to recover the data for no charge and if this is not possible, IBEE will attempt to recover the data from the most recent archive for INR. 200. If IBEE is unable to recover your website and/or data, then you must restore from your own local copy or backup.

1.6. IBEE reserves the right to monitor its systems electronically and to access and disclose any information as permitted or required by any law, regulation or other governmental request to operate its systems properly, to protect itself or its account holders or for any other reason, in good faith, it deems necessary. IBEE will fully cooperate with law enforcement authorities in investigating suspected lawbreakers, and reserves the right to report to law enforcement any suspected illegal activity it becomes aware of. It is not IBEE's intention that its Services or facilities be used in contravention with any other applicable law.

1.7. You agree to comply with the requirements of the Information Technology Act 2000 (“IT Act”) enforced in India along with all applicable laws, rules and regulations of India and further comply with the Digital Millennium Copyright Act (the "DMCA") enforced in the USA and followed worldwide. You acknowledge that IBEE is a "service provider" under the DMCA and is therefore immune from liability under the DMCA, including 17 U.S.C. A§§ 512. Consistent with the IT Act and the DMCA, IBEE will accommodate standard technical measures used to identify and protect copyrighted works, and, as further described herein, IBEE has a policy of terminating accountholders who are repeat copyright infringers.

1.8. Websites are unmodified forums containing the personal opinions and other expressions of the people who post entries on a wide range of topics. Neither the content of websites located on IBEE's servers, nor the links to other websites, are screened, approved, reviewed or endorsed by IBEE. IBEE is not a publisher of any of the content of the websites residing on its servers, or of any content that might be available through the links to and from the websites on its servers, and is acting solely as an Internet web-hosting service provider. Any text or other material on such websites comprise the opinions of the specific authors of the material, and are not IBEE's statements of advice, opinions or information.

1.9. IBEE charges for extra bandwidth for accounts that go over their allocated package amount. Extra bandwidth charges are billed at the first of every month at the individual rates via 95% method.

2. Limited Warranty; Limitation of Liability; Indemnification

2.1. Limited Warranty: You acknowledge that the Services are provided on an "as is" basis. Neither IBEE, nor any of its employees or agents, warrants that the Services will be uninterrupted, error-free or free from viruses and/or other harmful components. IBEE is not responsible for and hereby disclaims any warranties, either expressed or implied, regarding the quality, accuracy, or validity of the data and/or completeness, non-infringement, merchantability or fitness for a particular purpose of information available on its servers or residing on or passing through its interconnecting networks. Use of information obtained from or through the Services is at your risk. Under no circumstances will IBEE be liable to you or any other person for any loss or damage caused by your reliance on information available on its servers or obtained through the Services. You acknowledge and agree that no compensation shall be payable whatsoever with respect to the aforesaid by IBEE.

2.2. Limitation of Liability: You acknowledge that you are not in any way associated with IBEE, and that the contents of your website or service provided to your customers are and will be exclusively supplied by, provided by, and edited by you, and that you are not associated with IBEE, which is merely a hosting company that will not edit or inspect the material or data you place onto its servers.

IN NO EVENT SHALL IBEE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE OR OTHER CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, LOST PROFITS AND DAMAGES RELATED TO CORRUPTION OR DELETION OF WEBSITE CONTENTS, EMAIL DATA AND/OR DATABASE CONTENTS) ARISING OUT OF OR IN RELATION TO THIS AGREEMENT OR YOUR USE OR INABILITY TO USE IBEE's SERVICES (INCLUDING, BUT NOT LIMITED TO, INOPERABILITY OF IBEE's SERVERS), REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EVEN IF IBEE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL IBEE's MAXIMUM LIABILITY EXCEED, THE ACTUAL INDIAN RUPEE AMOUNT PAID BY THE CUSTOMER FOR THE SERVICES WHICH GAVE RISE TO SUCH DAMAGES, LOSSES AND CAUSES OF ACTIONS DURING THE THREE (3) MONTH PERIOD PRIOR TO THE DATE THE DAMAGE OR LOSS OCCURRED OR THE CAUSE OF ACTION AROSE. IN THE EVENT APPLICABLE LAW DOES NOT ALLOW THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL OR SPECIAL DAMAGES, IBEE's LIABILITY IS LIMITED TO THE EXTENT PERMITTED BY APPLICABLE LAW.

2.3. Indemnification: You agree to indemnify, defend and hold IBEE and its affiliates, directors, officers, employees, and agents harmless from and against any liabilities, losses, damages or costs, including reasonable attorneys' fees, resulting from any third-party claim, action, dispute, or demand related to your use of the Services, your violation of any of the provisions of this Agreement, or from your placement or transmission of any materials or content onto IBEE's servers. Such liabilities may include, but are not limited to, those arising from the following:

  1. with respect to your business,(i) infringement or misappropriation of any intellectual property rights; (ii) defamation, libel, slander, obscenity, pornography, or violation of the rights of privacy or publicity; or (iii) spamming, or any other offensive, harassing or illegal conduct or violation of the acceptable uses described herein or anti-spam policy;
  2. any damage to or destruction of IBEE's equipment or to any other accountholder, which damage is caused by or otherwise results from acts or omissions by you, your representative(s) or your designees;
  3. any personal injury or property damage arising out of your activities related to the Services, unless such injury or property damage is caused solely by IBEE's gross negligence or willful misconduct; and
  4. any other damage arising from your equipment or your business.

3. Payment of Fees

Fees are due either monthly or annually in advance of service. You will receive an invoice by email each month on the first of the month during which your service originally commenced for the forthcoming month's service. This is your monthly billing date. Web hosting payments are not refundable and cannot be canceled after purchase. IBEE accepts the following types of payment: check/money order, credit card (VISA, MasterCard, American Express), Bank wire transfer, Fund Transfer from bank accounts.

3.1. IBEE will send a notice of fee increases via email 30 days before such increases take effect.

3.2. You agree to provide IBEE with accurate and complete billing information, including your legal name, address, telephone number, e-mail address, and applicable payment date, and you agree to update this information immediately if any change occurs. Payments must be submitted in advance of receiving the Services.

3.3. You acknowledge that IBEE will bill your credit card prior to the Payment Interval you have chosen. You authorize automatic billing by IBEE on an ongoing basis during the term of this Agreement.

3.4. IBEE will charge INR.50 service charge per credit card chargeback transaction and INR.200 service charge per returned check ("NSF"). Customers that issue an NSF check will be required to submit future payments with a Direct Debit or money order.

3.5. Delinquent accounts are those that remain unpaid at the beginning of the next Payment Interval. The Services will be suspended if your account is delinquent. Notwithstanding any other rights IBEE may have through this Agreement, all of your website contents will be destroyed if your account is delinquent for 60 days. IBEE accounts continue to accrue charges while they are delinquent or if the Services are suspended. Customers that wish to reactivate a closed account will be assessed with INR.2000 reactivation fee. An INR.200 fee will be assessed if IBEE restores your data files to your reactivated account.

3.6. You acknowledge responsibility for your account until payment in full is made.

3.7. You should cover all bank charges, including correspondent bank charges.

4. Acceptable Use Policy

4.1. Use and Misuse of the Services:

All complaints of abuse, violation and misuse of the Services, whether described in this Section 5 or otherwise, shall be investigated promptly. If you are not sure whether your planned actions would constitute an abuse, violation or misuse, please ask first by contacting: [email protected]

You are responsible for all uses of your website, with or without your knowledge or consent. You agree to use the Services only for lawful purposes, in compliance with all applicable laws. Illegality includes, but is not limited to:

  • drug dealing;
  • attempting, without authorization, to access a computer system;
  • pirating (distributing copyrighted material in violation of copyright law, especially MP3s, MPEGs, ROMs, and ROM emulators);
  • gambling;
  • schemes to defraud;
  • trafficking in obscene material;
  • sending a message or displaying content that is obscene, lewd, lascivious, filthy, or indecent with intent to annoy, abuse, threaten, or harass another person;
  • threatening bodily harm or damage to individuals or groups;
  • violating any export restrictions;
  • stalking;
  • or violating other laws.

Linking to illegal material is also prohibited.

When IBEE becomes aware of possible violations of this Agreement, IBEE may initiate an investigation that may include gathering information from you and the complaining party, if any, and examination of material on IBEE's servers.

IBEE is willing to consider, of the company's own volition, complaints sent to a designated email address or sent in writing to the appropriate street address, that appear to be genuine and meritorious; but any such complaint may be considered to be prejudiced if it does not contain the name, address, telephone number, and an appropriate email address of the complainant.

The above private information of the complainant shall be considered confidential and shall not be disclosed to anyone, except the appropriate authorities conducting an investigation and the employees of IBEE who might reasonably need access to this information.

Any person submitting a false complaint or complaints that fail to meet a reasonable standard of accuracy, or that contain misleading information, shall be liable for indemnifying IBEE for any damages caused as a result of reliance on such complaint or information.

IBEE, by its sole discretion, will determine what action shall be taken in response to a violation on a case-by-case basis.

Violations of this Agreement could subject you to criminal or civil liability.

BY ACCEPTING THIS AGREEMENT, YOU AGREE TO WAIVE AND HOLD IBEE HARMLESS FROM ANY CLAIMS RELATING TO ANY ACTION TAKEN BY IBEE AS PART OF ITS INVESTIGATION OF A SUSPECTED VIOLATION OF THIS AGREEMENT OR AS A RESULT OF THE INVESTIGATION'S CONCLUSION THAT A VIOLATION OF THIS AGREEMENT HAS OCCURRED. THIS MEANS YOU CANNOT SUE OR RECOVER ANY DAMAGES WHATSOEVER FROM IBEE AS A RESULT OF

  • IBEE's DECISION TO REMOVE MATERIAL FROM ITS SERVERS;
  • WARN YOU, SUSPEND OR TERMINATE YOUR ACCOUNT, OR TAKE ANY OTHER ACTION DURING THE INVESTIGATION OF A SUSPECTED VIOLATION
  • AS A RESULT OF IBEE's CONCLUSION THAT A VIOLATION HAS OCCURRED.

AS A RESULT OF IBEE's CONCLUSION THAT A VIOLATION HAS OCCURRED.

4.2. Use and Misuse of Materials:

Materials in the public domain (e.g., images, text, and programs) may be downloaded or uploaded using the Services.

You may also redistribute materials in the public domain. You assume all risks regarding the determination of whether the material is in the public domain. You are prohibited from storing, distributing or transmitting any unlawful material through the Services.

Examples of prohibited material include, but are not limited to:

  • Threats of physical harm, excessively violent material that incites violence, threatens violence, or contains harassing content or hate speech;
  • Copyrighted, trademarked or other proprietary material, used without proper authorization or intended to assist others in defeating technical copyright protections, or material that clearly infringes on another persons' trademark or service mark, patent, or other property right;
  • Material that is unfair or deceptive under the consumer protection laws of any jurisdiction, including chain letters and pyramid schemes;
  • Material that is defamatory or violates a person's privacy;
  • Material that creates a risk to any person's safety or health,creates a risk to public safety or health, com- promises national security, or interferes with an investigation by law enforcement;
  • Material that improperly exposes trade secrets or other confidential or proprietary information of another person or institution;
  • Material that promotes illegal drugs, violates export control laws, or relates to illegal gambling or illegal arms trafficking;
  • Material that promotes terrorism or any kind of ethnic, social or religious discord;
  • Material that constitutes, fosters, or promotes child pornography. Marketing a site utilizing such content, and including words such as "Kids", "Lolita", "Pedo", "Peta", "Peto", "Pre-teen", "Pedophile", "Underage", "Child", or any other words, images, or descriptions that would lead someone to believe that the models are less than 18 years of age, is not permitted anywhere on any venue, including the URL and meta tags;
  • The posting or display of any image or wording depicting or related to incest, snuff, scat or the elimination of any bodily waste on another person, mutilation or rape, anywhere on the site, including the URL and meta tags;
  • The posting or display of any image or wording depicting or related to bestiality anywhere on the site, including the URL and meta tags;
  • Material that is otherwise illegal or solicits or encourages conduct that is illegal under laws applicable to you or to IBEE; or that is otherwise malicious, fraudulent, or could result in retaliation against IBEE by offended viewers.

Unacceptable uses of website content also includes the presence of the following programs or activities associated with these programs or activities, regardless of whether or not any actual intrusion results in the corruption or loss of data:

  • Server broadcast messages or any message sent on an intrusive basis to any directly or indirectly attached network;
  • Attempts to circumvent any user authentication or security of host, network, or account;
  • Accessing data not intended for user;
  • Probing the security of any network;
  • Spawning dozens of processes;
  • Port scans, ping oods, packet spoofing, or forging router information; Denial of service attacks, sniffers, ooding, spoofing, ping bombing, smurfs, winnuke, land and teardrop;
  • Promulgation of viruses; or IRC bots, such as eggdrop or BitchX.

IBEE supports free speech on the Internet and will not suspend or cancel your account simply because it disagrees with your views expressed at your website. However, examples of unacceptable activities include cases such as, posting private information about a person without his or her consent, defaming a person or business, and knowingly making available code that will have a deleterious effect on third-party computers.

Where there are allegations that your online activity has violated the legal rights of a third party, IBEE will not substitute itself for a court of law in deciding tort claims raised by the third party.

4.3. Email Use; Bulk or Commercial E-Mail

You must comply with all applicable laws rules and regulations of India, especially with section 66A of the IT Act in regards to applicable bulk or commercial email. In addition, you must obtain IBEEs advance approval for any bulk email, which will not be given unless you are able to demonstrate all of the following to IBEE's reasonable satisfaction:

  • Your intended recipients have given their consent to receive email via some affirmative means, such as an opt-in procedure;
  • Your procedures for soliciting consent include reasonable means to ensure that the person giving consent is the owner of the email address for which the consent is given;
  • You retain evidence of the recipients' consent in a form that may be promptly produced upon request, and you honor recipients' and IBEE's requests to produce consent evidence within 72 hours of receipt of the request;
  • You have procedures in place that allow a recipient to easily revoke his or her consent, such as a link in the body of the e-mail, or instructions to reply with the word "Remove" in the subject line. Revocations of consent must be honored within 72 hours, and you must notify recipients that their revocation of their consent will be honored within 72 hours;
  • You must post an e-mail address for complaints (such as [email protected]) in a conspicuous place on any Web site associated with the email, you must register that address at abuse.net, and you must promptly respond to messages sent to that address;
  • You must have a Privacy Policy posted for each domain associated with the mailing;
  • You have the means to track anonymous complaints;
  • You may not obscure the source of your email in any manner. Your email must include the recipient's email address in the body of the message or in the "TO" line of the email.

These policies apply to messages sent using your IBEE Services, or to messages sent from any network by you or any person on your behalf that directly or indirectly refer the recipient to a site or an e-mail address hosted via your IBEE service. In addition, you may not use a third-party e-mail service that does not practice similar procedures for all its customers. IBEE may test and otherwise monitor your compliance with its requirements, and may block the transmission of e-mail that violates these provisions.

You may not use IBEE mail services, servers or components to send out mail from other sites or services that are not hosted with IBEE. You may not use IBEE mail services, servers or components to send out mail advertisements for other sites not pertaining to the website you are hosting with IBEE. Unacceptable uses of website content also include the presence of programs or activities associated with bulk email, regardless of whether or not any actual intrusion results in the corruption or loss of data.

4.4. System Security

You are prohibited from utilizing the Services to compromise the security of system resources or accounts on servers at IBEE or at any other site. Use or distribution of tools designed for compromising security or containing viruses or trojans are prohibited. Examples of these tools include, but are not limited to, password guessing programs, cracking tools or network probing tools. If you are involved in violations of system security, IBEE reserves the right to release all usernames of users involved in such violations to system administrators at other sites in order to assist them in resolving security incidents. IBEE also will fully cooperate with law enforcement authorities in investigating suspected lawbreakers.

4.5. System Resources

System abuse includes any use of IBEE resources that disrupts the normal use of its servers or services for others. Examples of system abuse include running excessive numbers of processes or consuming excessive amounts of CPU time, memory or disk space.

4.6. 99.9% Uptime Guarantee

IBEE endeavors to make the content of your website available for http access by third parties 99.9% of the time ("Web Site Availability"). In the event that there is no Web Site Availability, IBEE will credit the following month's service fee as follows.

Customer Website Availability Credit:

99.8% to 99.89%: 5% credit
95% to 99.8%: 25% credit
90% to 94.9%: 50% credit
89.9% or below: 100% credit

For Dedicated Hosting services, if the Web Site Availability is between 98.9% and 99.9% for any particular month, the credit will be retroactive and equivalent to the difference between the guaranteed level of avail- ability of the customer's services during the month and the calculated actual level of availability of the customer's services, multiplied by the actual charges incurred by the customer for the services during that month period.

In addition, for Dedicated Hosting services, customers may be entitled to additional credits as calculated below and as measured 24-hours a day in a calendar month, with the maximum credit not to exceed fifty percent (50%) of the monthly service charge for the affected month.

In order for you to receive a credit on your account, you must request such credit within seven (7) business days after you experienced no Web Site Availability. You must request credit by sending an electronic mail message to [email protected]

For security, the body of this message must contain your server ID, the dates and times of the unavailability of your Web site, and such other customer identification requested by IBEE. Credits will usually be applied within sixty (60) days of your credit request. Credit to your account will be your sole and exclusive remedy in the event that there is no Web Site Availability. Credits will not be provided to you in the event that you have no Web Site Availability resulting from:

  • Scheduled maintenance as posted from time to time at IBEE.com;
  • Your behavior or the performance or failure of your equipment, facilities or applications, or circumstances beyond IBEE's reasonable control, including, without limitation, acts of any governmental body; war; insurrection; sabotage; embargo; fire; flood; strike or other labor disturbance; interruption of or delay in transportation; unavailability of, interruption or delay in telecommunications or third party services (including DNS propagation); failure of third-party software or hardware; or inability to obtain raw materials, supplies, or power used in, or equipment needed for, provision of your Web site.

5. IBEE's Right to Terminate Agreement

  1. IBEE reserves the right to suspend or terminate Services to you and remove or prevent access to any material from your website at any time, without prior notice or liability, for any conduct that IBEE, in its sole discretion, believes violates this Agreement or is otherwise harmful to IBEE's interests or the interests of other accountholders.
  2. IBEE also reserves the right to comply with the take-down provisions of the IT Act and DMCA and to seek injunctive, declaratory, interpleader or other judicial or equitable relief (and, pending such action, to suspend all access to your website) if any third-party claim is made that your website content or use violates any of the acceptable uses or your obligations or representations described in this Agreement.
  3. Violators of the Agreement are responsible, without limitations, for the cost of labor to rectify any damage done to the operation of the network and business operations supported by the network, and to respond to complaints incurred by IBEE.

6. Limitation of Damages

IBEE's obligations to you are defined by this Agreement. IBEE is not liable to you for failing to provide the Services unless the failure results from a breach of an applicable Service Level Agreement, or results from gross negligence or willful misconduct. The credits stated in any applicable Service Level Agreement are your sole and exclusive remedy for failure to meet those guarantees for which credits are provided unless such failure is due to IBEE's willful misconduct. Neither of us (nor any of our employees, agents, affiliates or suppliers) is liable to the other for any lost profits or any other indirect, special, incidental or consequential loss or damages of any kind, or for any loss that could have been avoided by the damaged party's use of reasonable diligence, even if the party responsible for the damages has been advised or should be aware of the possibility of such damages. In no event shall either of us be liable to the other for any punitive damages. Notwithstanding anything in the Agreement to the contrary, except for liability based on willful misconduct or fraudulent misrepresentation or personal injury resulting from IBEE's negligence, the maximum aggregate monetary liability of IBEE and any of its agents, affiliates, suppliers or employees in connection with the Services, the Agreement, and any act or omission related to the Services or Agreement, under any theory of law (including breach of contract, tort, strict liability, violation of law, and infringement) shall not exceed the greater of (i) the amount of fees you paid for the Services for the two months prior to the occurrence of the event giving rise to the claim, or (ii) eighteen thousand Indian Rupee (INR.18000)

7. Cancellation of Accounts

7.1. You may cancel your IBEE account by visiting the IBEE Website. Charges for canceling accounts are not prorated on a monthly basis. No refunds are given on any accounts that are pre-paid (paid in advance), unless they are canceled within the first 30 days of the account being established. The 30-day guarantee does not apply to reseller accounts.

7.2. All IBEE accounts must be paid in full before the cancellation will be considered complete.

7.3. When canceling an account, cancellations take effect immediately and do not continue for the amount of your term left on your account. IBEE does not give refunds for the remaining term on any account that was canceled after the charges have been billed. IBEE will send out an invoice via email five (5) days prior to billing. Customer must inform IBEE of cancellation prior to the new billing date. Any charges incurred after the billing date and cancellation are non-refundable. It is the customer's responsibility to make sure IBEE has accurate e-mail address and billing information on file, so the invoices can reach you. IBEE does not mail paper invoices or statements. Statements can be viewed and printed through members area.

7.4. If your account is suspended or terminated for any reason permitted by this Agreement, IBEE may, at its sole discretion, permanently delete your website contents from IBEE servers, and IBEE will not be able to reopen or restore such content. If your account has been canceled or suspended due to a violation of our Terms and Conditions, and Acceptable Use policy, no refunds will be given on any pre-paid term.

7.5. Termination for Bankruptcy or Insolvency. If a customer becomes insolvent or any bankruptcy petition is filed by the customer, or any third party against the customer, IBEE may immediately terminate provision of IBEE’s services to the customer without prior notice or penalty. Such customer consents to the grant of relief from any automatic stay of proceedings against IBEE in such event.

8. Governing Law

Except for IBEE's compliance with take-down provisions of the DMCA and the IT Act, or injunctive or other equitable actions initiated by IBEE pursuant to Section 6(b), if any controversy or dispute arises in connection with this Agreement, the Services or your use of IBEE's servers, such controversy or dispute shall first be presented for resolution by IBEE to you.
If no resolution is reached within seven (7) days thereafter, then such controversy or dispute shall be resolved in accordance with the laws of the State of Andhra Pradesh, India without reference to its conflicts of laws principles. Any litigation or arbitration between a customer and IBEE will take place in Chennai, India and the customer consents to personal jurisdiction and venue in that jurisdiction. If any provision or portion of the AGREEMENT or other IBEE agreement is found by a court of competent jurisdiction to be unenforceable for any reason, the remainder of the AGREEMENT or the agreement will continue in full force and effect.

9. Miscellaneous

9.1 You may not assign your rights and obligations under this Agreement without the prior written consent of IBEE, which may be withheld at IBEE's discretion. Nothing contained in this Agreement shall be construed as creating any agency, partnership, or other form of joint enterprise between the parties.

9.2. The failure of IBEE to require your performance of any provision hereof shall not affect the right to require such performance thereafter; nor shall the waiver by IBEE of a breach of any provision hereof be taken or held to be a waiver of the provision itself. Any action for any claim arising under, or in connection with, this Agreement must be commenced by you within one year after the alleged cause of action has accrued or after the date of termination of this Agreement, whichever is earlier.

9.3. Construction and Interpretation. In the event that any provision of this Agreement is deemed unenforceable or invalid, such unenforceability or invalidity shall not affect the remainder of this Agreement. Such provision may be amended or replaced with a provision that is valid and enforceable and which achieves, to the extent possible, the original objectives and intent of the parties as reflected in the original provision. No provision of this Agreement may be amended or modified by you except by means of a written document signed or expressly assented to by IBEE. All terms and conditions of this Agreement that should by their nature survive termination of this Agreement shall so survive. This Agreement and any Online Order form, together with all amendments or modifications to any of them, constitute the complete and exclusive agreement between you and IBEE and supersede and govern all prior proposals, agreements, or other communications. The division of the Agreement into sections/paragraphs, and the insertion of headings/captions, are for convenience of reference only and will not affect the construction or interpretation of the Agreement. Any rule of construction to the effect that any ambiguity is to be resolved against the drafting party will not be applicable in the construction or interpretation of the Agreement.

9.4. Modifications. IBEE may discontinue, upgrade, replace, modify, or change in any way, without limitation, any software, application, program, data, hardware, equipment, or portions or components thereof, used to provide customers with IBEE’s services. Certain changes to IBEE’s services may affect the operation of customers’ personalized applications and content. Each customer is solely responsible, and IBEE is not liable, for any and all such personalized applications and content.

9.5. Third Party Licenses. IBEE makes a reasonable effort to provide customers with technologies, developments, and innovations (collectively “Technologies”), part of which may be licensed, or co-branded, from or by, third party entities. However, IBEE makes NO warranty of any kind, either express or implied, regarding the quality, accuracy, reliability, validity, or continued existence of any or all aspects of such Technologies. Moreover, IBEE specifically disclaims all warranties of merchantability and fitness for a particular purpose for such Technologies. Furthermore, no customer will hold IBEE liable in any way for the revocation of any license, which has been licensed to IBEE. The use of the Technologies obtained from or through IBEE, or any other referred third party, whether directly or indirectly, is at the sole risk of customers.

9.6. Software Distribution. IBEE's Web Hosting and E-Commerce accounts are not configured for the purposes of distributing software and/or multimedia products. If you wish to distribute software and/or multimedia files, please contact [email protected] to make special arrangements.

9.7. Non-IBEE Products. Any mention of non-IBEE products by IBEE, its employees, or any third party entity related to IBEE is for information purposes only and does not constitute an endorsement or recommendation by IBEE. IBEE disclaims any and all liabilities for any representation or warranty made by the vendors of such non-IBEE products or services.

9.8. IBEE's Intellectual Property. Customers will not, without IBEE’s express written consent, copy, reproduce, republish, or otherwise use any material, in whole or in part, that is located on IBEE’s web site, and customers will not use any of IBEE’s trademarks, service marks, copyrighted materials, or other intellectual property without IBEE’s express written consent. Customers will not, in any way, misrepresent their relationship with IBEE, attempt to pass themselves off as IBEE, or claim that customers are IBEE.

9.9. IBEE Hosting will not take any responsibility of third party licenses installed on all the servers including virtual machines we provide. Licenses provided by us are subject to change prices as per our upstream service provider guidelines.

9.10. At any point IBEE will not take any ownership of tampering or wrong report of the products and it's components usage, customers are liable for damages or penalties incurred from upstream service providers.

10. Force Majeure

IBEE will not be liable for delays in its performance of the Agreement or IBEE services caused by circumstances beyond IBEE’s reasonable control, including acts of God, wars, insurrection, civil commotions, riots, national disasters, earthquakes, strikes, fires, floods, water damage, explosions, shortages of labor or materials, labor disputes, transportation problems, accidents, embargoes, or governmental restrictions (collectively “Force Majeure”). IBEE will make reasonable efforts to reduce to a minimum and mitigate the effect of any Force Majeure. Notwithstanding anything contained elsewhere herein, nor will any event of Force Majeure suspend any obligation of customers for the payment of money due.

11. Independent Contractors

Nothing in this Agreement will be construed as creating a partnership or relationship of employer and employee, principal and agent, partnership or joint venture between IBEE and its customers. Each of IBEE and its customers will be deemed an independent contractor at all times and will have no right or authority to assume or create any obligation on behalf of the other, except as may be expressly provided herein.

12. Complete Agreement and Exclusivity

The Agreement, and/or any other specific agreement for IBEE services, constitutes the complete understanding and agreement between IBEE and its customers. Except when expressly agreed to the contrary in signed writing by an authorized representative of IBEE, the Agreement supersedes any other written (including digitized/computerized) agreement, oral agreement, and/or agreement by conduct. This Agreement, and/or any other specific agreement for IBEE services is between IBEE and its customers only and will not confer any rights in any third party except as otherwise expressly provided by IBEE.